Registered users may also opt for the Priority Annual Support. If you order the Priority Annual Support, it means that your service requests will be handled before any of the same submitted by the Standard Support receiving users or non-registered users, and you are sure to get their response within 24 hours. All bugs reported will be fixed with a special patch sent to you within 5 working days. Additionally, your suggestions regarding Softerra LDAP Administrator features or possible improvements will receive their most serious consideration and will be greatly appreciated. Minor improvements deemed to be useful to other users will be implemented in a matter of days.