Introduction

Our Software Services

Insight Software Asset Management

Insight SAM Services

Insight Software Live

Online Services: Focus on Insight Software

License Programs

Adobe Open Option 4.5 Volume Software Licensing Program

Acronis

Autodesk® Licensing Program

Blackberry

Citrix Licensing Program

Corel Transactional Licensing (CTL)

Kaspersky Open Space Security (KOSS)

McAfee Licensing Program

Microsoft Enterprise Licensing Agreements

Microsoft Open Licensing

Microsoft SPLA

Mindjet® MindManager®

Oracle Database Licensing

Symantec Licensing

TechSmith Licensing

Trend Micro Licensing Program

IBM - THE PASSPORT ADVANTAGE LICENSING PROGRAM

Software Maintenance - and this applies to both IBM PA contract options - is valid for a full 12 months from the day of purchase of the license. It includes both time-unlimited access to telephone support from the IBM Software Technical Support Centers for suitably authorised members of staff, a designated technical contact on site, and also additional round-the-clock troubleshooting support for applications critical to business.

There are two kinds of agreement for Passport Advantage :

• Passport Advantage
• Passport Advantage Express (suitable for small and medium businesses)

Passport Advantage (PA)

Customers who were allocated to price rankings BL, D to J or EDU up until 4 May 2003 or new customers who were awarded more than 500 points for their first order are handled on the basis of the IBM PA agreement model. As before, this requires a contractual agreement between the end customer and IBM. For re-calculating the purchasing ranking on the anniversary date of the agreement, it is only the number of points from transactions in the previous year that continues to count. If the discount is reduced, however, it can only be reduced by one price level. The purchasing level can be improved at any time, however, and is checked after every transaction. In order to bring individual transactions after the end of the 12-month term of the Maintenance plan into line with a PA anniversary date specified by the client, pro-rata renewals are reverted to: prices and durations can also be broken down into individual months.

Passport Advantage Expres (PAE)

New customers who are awarded less than 500 points with their first order qualify for Passport Advantage Express. With PAE there is only one price ranking: SRP. No contractual agreement is required - it suffices to register the customer’s data (including name and email address of customer’s purchasing and technical contacts) when ordering. The Maintenance plan, with unlimited support and update service, is valid for 12 full months from the date the license was purchased. There is no anniversary date for the Passport Advantage Express (PAE) option - each transaction is valid for 12 full months.